Fastest answer
Ask Baruch
Get instant answers about products, rules, downloads, and common support questions. Baruch can also route you to the right human channel when needed.
Contact Open Almond
Start with the simplest route.
Most questions do not need an inbox. Baruch can route you immediately, WhatsApp handles quick private conversations, Discord handles public community and rules discussion, and email is reserved for formal, sensitive, legal, or business matters.
Quick private chat
Message on WhatsApp
Ideal for order questions, quick studio contact, account help, or a direct conversation without opening a formal email thread.
Open WhatsAppPublic community
Join the Community
Discuss the games, share ideas, find playtesters, get rules help, and connect with other players on our official Discord server.
Open DiscordPrivate or business
Email Open Almond
Use email for formal business, licensing, ministry partnerships, privacy, security, media inquiries, or matters that need a durable written record.
Email the Studio
Meet Baruch
AI Support Scribe
Get an answer before you open a ticket.
Ask Baruch about Open Almond products, rules, downloads, licensing basics, playtesting, and common support questions. For account-specific, billing, fulfillment, or sensitive issues, he can direct you to the right human channel, including WhatsApp for quick private contact.
- Product questions
- Rules and downloads
- Licensing basics
- Playtest and community info
- WhatsApp handoff for quick private contact
- Guidance to the right support team
Direct contact
Need a specific private route?
Use these addresses and channels for matters that require a direct response from our team. WhatsApp is the quickest private route for general help; the dedicated inboxes remain the right route for formal, account-specific, legal, ministry, privacy, licensing, or security conversations.
General Business
Studio inquiries, partnerships, press, sales, and anything that does not fit another route.
Customer Support
Orders, downloads, account access, purchases, refunds, and technical problems involving private details.
WhatsApp Business
Quick private chat for general help, order questions, and direct studio contact. Replies are generally during U.S. Eastern business hours.
Ministry
Church, ministry, school, group-use, and ministry collaboration questions.
Licensing & Permissions
Permissions, rights, commercial use, and licensing requests.
Privacy
Privacy, personal-data access, correction, deletion, GDPR, and CCPA requests.
Security
Responsible disclosure of vulnerabilities or other sensitive security concerns.
Use the right channel for sensitive matters. Do not post order numbers, payment details, private account information, confidential ministry information, vulnerability details, or licensing negotiations in Discord or other public places. Privacy requests, security disclosures, licensing negotiations, and other sensitive matters should use the dedicated email route above rather than WhatsApp.
Still need help?
We’ll get you to the right person.
If Baruch could not resolve it and you are not sure which route to use, send a general message and we will route it for you.
